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FAQs

Here you will find answers to the most important questions about your visit, our exhibitions, guided tours and other offers. If you require further information, our visitor service will be happy to help you.

No, this option is not currently available. Tickets can only be purchased at the ticket office.

Yes, at the City Museum, the Municipal Gallery, the Dresden Technology Collections and the Kunsthaus in the robotron canteen, a concessionary ticket costs €6.

At the Leonhardi Museum, the Carl Maria von Weber Museum, the Kraszewski Museum, the Kügelgenhaus and the Palitzsch Museum, a reduced-price ticket costs €4.

Reduced prices for groups of 10 or more people apply.

Holders of the Dresden Pass and children under the age of 7 receive free admission. Accompanying adults from children's and school groups are also free.

Every Friday from 12:00, admission to the museums of the city of Dresden is free for all guests.

We offer annual passes for individuals (€60, concessions €40) and as a partner pass for two registered persons (€90). They are non-transferable and valid for one year from the date of purchase at all venues within the Dresden City Museums Association. The passes can be purchased at all museum ticket offices.

Tickets can be paid for in cash or by EC, VISA or MASTERcard. Payment by invoice is also possible for booked groups.

Vouchers for the museums of the city of Dresden can be purchased at the ticket offices in any amount and redeemed for admission and in the museum shops. Remaining amounts are retained. All vouchers are valid for 3 years.

If it is not possible for you to purchase the voucher on site, we can send you the voucher by post against invoice. Please write to service@museen-dresden.de.

Some of the museums are located in historic buildings. Barrier-free access is not always possible. Information on this can be found on the website of the respective museum.

No, dogs are not allowed in the museums. Assistance dogs are an exception.

Backpacks (including city backpacks) are not permitted in the exhibitions. Free lockers are available for storage. Shoulder bags up to A4 size are permitted.

Photography and filming is permitted free of charge in the exhibitions for private purposes only. Please respect the personal rights of other visitors and the artists' copyright. Photography and filming for commercial purposes must be requested via the Public Relations Department (presse@museen-dresden.de).

No, the consumption of food and drink is not permitted in the exhibition areas. Please use the café and foyer areas for this purpose or ask about other options on site.

To register for events, please contact our central visitor service on +49 351 488 7272 or send an e-mail to service@museen-dresden.de.

For this, please contact our event service on +49 351 488 7372 or by e-mail to joachim.vocke@museen-dresden.de.